About This Role:
At Geek Up, a Product Analyst collaborates across the full product lifecycle - from uncovering real user problems, defining solutions, to ensuring the quality of product (including the operations after launching).
You’ll work side-by-side with Product Designers & Software Engineers in three core areas of expertise:
- Product Discovery - Understand business context, user behaviors, operational pain points to identify problem space & equivalent meaningful opportunities.
- Product Definition - Turn insights into measurable product requirements and definitions that align across User, Tech, and Operations perspectives.
- Product Operations - Validate and monitor how products perform in development progress and in reality - ensuring technical stability, usability, and business efficiency.
You don’t have to master all three yet - but you should be strong in at least two, and eager to grow in the remaining ones. You’ll gain visibility into real-world product behavior, influence product decisions through data-backed insights, and collaborate with multidisciplinary experts who challenge and grow with you.
It’s a rare opportunity to own the integrity of a product’s performance, not just its functionality.
Key Responsibilities:
A Product Analyst at Geek Up is a multidisciplinary problem-solver who bridges business intent, user needs, and technical feasibility. You ensure every product we build is not only well-designed but also operationally sustainable & technically sound:
Product Discovery
- Uncover user problems and operational challenges.
- Collect, analyze, and synthesize insights from data, research, and stakeholder interviews.
- Translate findings into hypotheses and measurable problem statements.
Product Definition
- Collaborate in cross-functional squads to define product scope and measurable success metrics.
- Develop clear and structured product definitions across three dimensions:
+ User (experience) – usability and journey validation
+ Tech (system) – technical feasibility, NFR alignment
+ Ops (business) – operational efficiency and scalability
- Document assumptions and criteria for validation (product readiness).
Product Operations
- Design and implement test and validation strategies to ensure real-world product performance.
- Coordinate regression, integration, and operational tests; identify and track fit gaps.
- Monitor product post-launch performance, detect friction points, and propose initiatives for improvement.
